Frequently Asked Questions
Everything you need to know about Lusso Cycling apparel and services.
How do I determine the right size for my cycling kit?
Our gear is designed with an athletic, aerodynamic fit. We recommend consulting our detailed Size Guide, which includes measurements for chest, waist, and hips. If you are between sizes, we suggest sizing up for a more relaxed fit or sizing down for a pro-performance compression fit.
What is your return policy for performance wear?
We offer a 30-day return policy on all unworn items with original tags and packaging. For hygiene reasons, we ask that cycling bibs and shorts be tried on over clean undergarments. Items showing signs of wear or laundering cannot be accepted.
Do you ship internationally and how long does it take?
Yes, Lusso Cycling ships worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping durations vary by location, generally ranging from 7-14 business days depending on customs processing.
How should I care for my technical cycling fabrics?
To maintain the integrity of moisture-wicking fibers and chamois pads, we recommend machine washing on a cold, gentle cycle using a mesh laundry bag. Avoid fabric softeners and bleach. Always hang dry; do not tumble dry as high heat can damage the elastic fibers.
Are your chamois pads suitable for long-distance endurance rides?
Absolutely. Our bib shorts feature high-density, multi-layered Italian chamois designed specifically for 6+ hours of saddle time, providing optimal pressure relief and anti-bacterial protection for endurance athletes.
What happens if my garment is damaged in a crash?
We support our cycling community through a Crash Replacement Program. If your kit is damaged in an accident, contact our support team with photos of the garment and proof of purchase to receive a 40% discount on a replacement item.